Privacy Policy
Last Updated: May 22, 2026
1. Introduction
EXCHKR ("Company," "we," "us," or "our") operates the EXCHKR website and application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We collect information you provide directly:
- Account Information: Email, password, name, phone number
- Club Information: Club membership details, roles, permissions
- Financial Data: Transaction history, dues, invoices, reimbursements
- Communication Data: Messages, support tickets, feedback
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide club management and financial features
- Send notifications and updates
- Improve our services
- Comply with legal obligations
- Prevent fraud and security issues
4. Data Security
We implement industry-standard security measures including:
- Encryption of sensitive data
- Secure authentication (JWT tokens)
- Regular security audits
- Password hashing with bcrypt
5. Third-Party Services
We use the following third-party services:
- Firebase Authentication: For account creation and Google sign-in
- Stripe: For payment processing
- Plaid: For banking connections
- Resend: For email communications
- Anthropic: For AI assistant features (questions you ask Buck are processed to generate answers)
These services have their own privacy policies that we recommend reviewing.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Delete your account and associated data
- Opt-out of marketing communications
7. Data Retention
We retain your data for as long as your account is active. When you delete your account, we delete associated personal data within 30 days, except where required by law.
8. Contact Us
For privacy questions or concerns, contact us at:
- Email: team@exchkr.com
- Website: exchkr.com
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website.
